Standard delivery items typically arrive within 2-4 days. Any specific item may take upto 10-12 days to arrive. Please allow atleast 15 days before enquiring about lost or missing items.

In case the delivery is required within a specific time period, it is necessary to mention about it at the time of placing the order.

Please allow additional time for your orders to arrive over the bank holiday weekends. We suggest allowing an additional 2-3 days for your packages to arrive to allow for delays within the mail.

It is up to you to make sure that your address details are entered correctly and accurately. We cannot be responsible for delivery problems caused by inadequate address details.

For international orders, please note that customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the customer. We are not responsible for delays due to customs clearance processes.

We reserve the right to update our shipping policy at any time. Any changes to our shipping policy will be communicated on our website.
We kindly ask our customers to read and take notes before making a purchase. We will automatically assume that the customer has accepted all the terms outlined above.

Our site is continually evolving as we try to provide a better service for our customers. If you have questions regarding the products and services provided to you by us please contact us.

If you have any questions or concerns regarding our shipping policy, please feel free to contact us at info@mortarandpestlespices.com.